User Support Specialist-Expert (Onsite)
Raleigh, NC, NC
Contracted
Experienced
Job Title: User Support Specialist-Expert (Onsite)
Location: Raleigh, NC
Duration: 12 Month
Job Description:
Skills:
Location: Raleigh, NC
Duration: 12 Month
Job Description:
- General on-site IT support for the Fayetteville Regional Office This is advanced work in providing consultation, support and/or training for technology-based systems.
- Employees may provide support of hardware, applications, operating systems, and networking.
- This function requires an in-depth understanding of a wide variety of technologies to effectively support end-users and provide guidance to others.
Skills:
| Skill | Required/Desired | Amount | of Experience |
| Broad knowledge and skills from a range of technologies to address work assignments. | Required | 3 | Years |
| General knowledge of IT security principles | Required | 3 | Years |
| General knowledge of Microsoft OS and general productivity tools; MS Office, SharePoint, OneDrive, OneNote, Power BI, and other general applications | Required | 3 | Years |
| Skilled customer service professional | Required | 3 | Years |
| Skilled IT consultant with ability to solve and/or prevent technical problems. | Required | 3 | Years |
| Ability to independently resolve routine and non-routine issues on software and/or hardware. | Required | 3 | Years |
| Ability to organize and follow complex and/or detailed technical procedures. | Required | 3 | Years |
| Ability to solve unexpected problems associated with projects and daily work. | Required | 3 | Years |
Apply for this position
Required*